Shipping and delivery
We are proud to offer our customers great value and service. Thats why we provide free shipping Australia wide, unfortunately we do NOT ship to P.O boxes so please ensure your delivery address is NOT a P.O box, sorry for any inconvenience.
How do you ship packages?
Packages will be shipped directly from our warehouses
Do you ship worldwide?
Yes. We provide international shipping services. However there are some locations we are unable to ship to. If you are purchasing outside of Australia please contact us before purchase to get an estimate on delivery times
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping times vary by location, but we try to process and have our orders delivered free to you within 14 days, depending on availability of stock and high demand periods:
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Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us immediately. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product
- If you received the wrong item you can request a refund or a reshipment.
- If the item you received is faulty or damaged
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GadgetWorld Australia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgetworldaustralia.com.au
*You can submit refund requests by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps. No exchange for change of mind, only if goods are faulty or damaged
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping Australia wide and also offer international shipping*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Shipping time varies by location, but we try to process and have our orders delivered free to you within 14 days depending on availability of stock and high demand periods.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. If you dont receive your tracking information please contact us at support@gadgetworldaustralia.com.au
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@gadgetworldaustralia.com.au
Australian Dollar (AUD)
Great, solid build
Cool stand with a heavy base. Quality
Good stands. The only negative, there is no height adjustment.
Stand just bomb! We use every day. i think will be buying another for my kids, thanks
I already have the phone stand in white so this is my second one. I have used a lot of phone stands but this is simply the best. It has a good enough and heavy base so is very stable even with a 7 inch table. Highly recommended product.
high-quality stand, keeps the phone well on the rubberized surface
Works beautifully and feels very solid and tough * I recommend it, it was a good buy.
Packed very well, the holder itself is of high quality: Heavy metal base, rubberized holder, pleasant to the touch, allowing you to adjust the angle. Purchase is very satisfied! Thank you very much
Quality and beautiful holder. The phone in it lies very confident. I recommend.
Excellent stand
Excellent quality thing, fast delivery, I recommend
qaulity is good, well worth the price
The product is of excellent quality, fully corresponds to the description. The store sent the goods immediately after payment, the goods delivered quite quickly. The stand is very convenient for both phone and tablet. Thanks to seller and manufacturer.
Good stand. Worth it confidently. Useful and convenient thing.
recommend qaulity stand for the price
Quality is excellent!
The stand is super, everything is very high quality, it looks impressive, the electronic reader is stable, nothing swings. Purchase satisfied.
Very convenient stand for smart, if you sit at the table smartphone just turns out in front of the face, a stable bottom stand, touch material is pleasant.