Shipping and delivery
We are proud to offer our customers great value and service. Thats why we provide free shipping Australia wide, unfortunately we do NOT ship to P.O boxes so please ensure your delivery address is NOT a P.O box, sorry for any inconvenience.
How do you ship packages?
Packages will be shipped directly from our warehouses
Do you ship worldwide?
Yes. We provide international shipping services. However there are some locations we are unable to ship to. If you are purchasing outside of Australia please contact us before purchase to get an estimate on delivery times
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping times vary by location, but we try to process and have our orders delivered free to you within 14 days, depending on availability of stock and high demand periods:
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Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us immediately. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product
- If you received the wrong item you can request a refund or a reshipment.
- If the item you received is faulty or damaged
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GadgetWorld Australia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgetworldaustralia.com.au
*You can submit refund requests by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps. No exchange for change of mind, only if goods are faulty or damaged
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping Australia wide and also offer international shipping*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Shipping time varies by location, but we try to process and have our orders delivered free to you within 14 days depending on availability of stock and high demand periods.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. If you dont receive your tracking information please contact us at support@gadgetworldaustralia.com.au
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@gadgetworldaustralia.com.au
Australian Dollar (AUD)
Perfect all good just what I needed and good sound quality and build
Good sound and feels good when playing games with the sound from.my neck cool design
Everything works as described thanks for free shipping
Cool speaker works well
Excellent Product recommend the store, thanks!
Really cool speakers, good sound qaulity
perfect, great sound and qaulity
very nice built quality, very good sound, thanks
awesome, thanks
good value at this price
Excellent acquisition. when watching a movie on the phone sound like a home theater. not heavy. there is no discomfort from wearing.
Sound quality is good for this price range when you compare cost of Bose or JBL,
As described, thanks
Nicely made. good sound
The thing is cool
Everything works. Four speakers and microphone.As described thanks
perfect, thanks
Something different. Work well, thanks
Surprising comfortable, and audio quality also very good. It sits on the shoulder quite securely，and does not fall off easily. Light weight and I do not feel it on my neck or shoulder. The sound stage is quite unique, as if you are inside a bubble. In some songs you can actually feel the bass on your shoulder. It is quite loud and other people for sure can hear it . The speaker is not flexible and you have to put it on via the back of the neck and do not try to squeeze in from the head down. There is no cushion on the portion that is in contact with the shoulder, but still it is comfortable as the surface is smooth. The sound can change depends on what you wear(a thick winter hoodie vs a light T shirt) . A very good speaker overall. But remind yourself that although the audio is good, it is not the same as a headset. The sound stage is unique nevertheless. I said this from a comparison between this speaker vs Bluetooth V2 , Faith, TM, UFO headset.
Sound good at neck
Very comfortable sits on the neck fine and sounds good
The speaker is really good. It expected bass to bit a bit more. Overall, satisfied with this product at this price.
Very cool speaker!!! Plays very loud, all frequencies are heard, the battery holds around 6-7 hours! Type-C connector + SD for 32 GB, for this price is a really good buy
Thank you.
Better than expected, The item sound quality is great! . The bluetooth range is great! Battery seems to be good as well. FM clarity and reception is great, Overall good product. Totally recommended.